Apology and Request Regarding Missing Best-Before Date on Our Product

Thank you for your continued patronage of our products.
We have recently discovered that the YMY "Gyokuro Herbal Tea Entry Set" product, which we sell,
has a missing best-before date printed on the outer packaging.

Customers who have purchased the product are kindly requested to take the trouble
to check the best-before date on the individual packaging of the product you have, following the procedure below.

We sincerely apologize for the great concern and inconvenience this has caused to our customers and all related parties.
We are committed to further strengthening our quality control to prevent recurrence. We kindly ask for your understanding and cooperation.

【Applicable Product】

・Product Name: Gyokuro Herbal Tea Entry Set
・Contents: 2g × 5 bags
・Scope: Products without a best-before date printed on the outer packaging
・JAN Code: 4903210734023
・Sales Period: From Friday, March 27, 2026

【How to check the best-before date】
Please open the outer package and check the best-before date printed on the back of the individual package (teabag). There is no quality issue if consumed within the best-before date.

【Contact for inquiries regarding this matter】
Yamamotoyama Customer Service TEL: 0120-283-382
Hours: 10:30 AM - 12:00 PM, 1:00 PM - 5:00 PM (Excluding Saturdays, Sundays, and national holidays)